Returns & Refunds
LAST UPDATED 7 SEPTEMBER 2026
In short: if the targets arrive damaged, wrong or defective, tell us within 14 days and we will replace them or refund you, and we pay the shipping. If you simply change your mind, you have 30 days to return unopened packs at your own shipping cost.
Damaged, defective or incorrect orders
Email orders@wholesaletargets.com within 14 days of delivery with your order number and a photo of the problem. We will send a replacement or issue a full refund, whichever you prefer, and we cover return shipping if we need the goods back.
Freight deliveries: please inspect the pallet before signing. If there is visible damage, note it on the carrier's delivery paperwork and photograph it. That note makes a freight claim far easier for both of us.
Change of mind
You may return unused, unopened targets in their original packaging within 30 days of delivery for a refund of the product price. You pay the return shipping, and where an order shipped under a free shipping offer, our original outbound shipping cost is deducted from the refund.
Targets that have been opened, shot, written on, weather damaged or otherwise used cannot be returned, for obvious reasons.
Pallet and case quantities
Pallet orders are shipped by freight at significant cost. Change of mind returns on pallet quantities are accepted at our discretion and, if accepted, are subject to actual outbound and return freight costs being deducted. Please contact us before ordering if you are unsure about quantity, and we will help you pick the right one.
Cancelling an order
Email us as soon as possible. If the order has not shipped we will cancel it and refund you in full. If it has already shipped it becomes a return under the sections above.
How refunds are paid
Refunds go back to the original payment method. Once we approve a refund we issue it within 5 business days; how quickly it appears on your statement is up to your bank or card issuer, and is usually a further 3 to 10 business days.
Shipping delays
If we cannot ship your order within the time we advertised, we will contact you, tell you the new expected date, and give you the choice of waiting or cancelling for a full refund. You never have to chase us for that.
Questions
Email orders@wholesaletargets.com. A person reads it.
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